Services
Customer-Focused Services
Since the installation of our first paper system in 1986, MAJIQ has learned the operations and processes of the pulp and paper industry from the ground up. Our services are targeted to the needs of the pulp and paper industry, and many of our staff have worked in pulp and paper mills. We have more experience installing and running Manufacturing Execution Systems (MES) for pulp and paper mills than any other company in North America. With more than 35 consulting engineers and close working relationships with partner companies and the worldwide network of MAJIQ consultants, consulting services from MAJIQ can provide the depth and breadth of coverage your business demands.
Our project methods emphasize close, long-term partnerships with customers. For more than 30 years our close cooperation with the world’s largest and most advanced forest products companies around the world has given us invaluable insight into the manufacturing demands of the pulp and paper industry. Our partnership strategy involves working with our customers to gain a thorough understanding of their specific IT needs. We are committed to using our extensive industry knowledge and IT experience to find the most comprehensive solutions for our customers – solutions that are not necessarily limited to MAJIQ’s own products and services.
Our level of professional expertise in the pulp and paper industry gives MAJIQ unique knowledge of the information requirements in this industry. Because so much of the data being manipulated in a mill comes from engineering process data, an effective solution requires specific methods and process adaptations when using a software package. Experts from MAJIQ work closely with customers to give advice on improvement of processes, so that processes are better adapted to maximum efficiency in the new IT systems.