Our Mission in the Pulp and Paper Industry
At MAJIQ, your success is our mission, and 100% customer satisfaction is the heartbeat of everything we do.
While competitors shift focus, MAJIQ remains committed to delivering configurable, future-proof solutions that keep manufacturers and mills running 24/7 without fail. Manufacturing software is our business and personalized customer service is our heartbeat ensuring you can always count on us to power your success.
900+
Years of
MAJIQ Employee
Pulp & Paper Expertise
15M+
Rolls
Produced Annually
1M+
Shipments Annually
400+
Factories and
Warehouses Supported
MAJIQ is a proud member of Constellation Software Inc. (CSU.TO), a leading provider of mission-critical software solutions serving over 125,000 customers across 100+ countries.
With 40 years of industry commitment and the strength of Constellation behind us, we're here to stay—combining global reach and resources with our pulp and paper industry expertise to deliver enduring value to our customers.
The MAJIQ Difference
Discover what’s possible with the industry’s proven MES software and unmatched 24/7 support
People &
Purpose Driven
Dedicated to pulp, paper and nonwovens, we are deeply rooted in our clients’ success. The MAJIQ experience is unmatched—delivering on-time, on-budget solutions that transform your manufacturing operations.
Personalized
Customer Support
We're committed to your success at every step—through strong relationships, collaboration, and 24/7, 365 support from real experts who understand your business inside and out.
Future-Proof
Innovation
We deliver true upgrades to 100% of our customers, ensuring you have the latest technology while maintaining the stability your operations demand.
Unwavering
Reliability
When manufacturers can lose up to $1M per hour from system downtime, reliability isn't just a feature, it's foundational. Our systems are built for 24/7 operations — because your success depends on it.
Best Practices
by Design
Our ‘configuration, not customization’ philosophy empowers you to adapt unique processes while staying current with seamless software upgrades. We prioritize scalability, flexibility, and efficient innovation.
Software
for Life
We're more than a vendor—we're your long-term partner in success. Through strong, collaborative partnerships, we work continually to understand your needs and drive your business forward.
Trusted by Over
50 Pulp and Paper Industry Leaders
Worldwide
Client Results
"MAJIQ’s integrated software is designed to increase efficiency and save time. It gives us the visibility we need to deliver our products to the customer on time."
Lorri Davidson
Production Scheduler, RYAM
"We selected MAJIQ because we were looking for an advanced manufacturing execution solution that ensures future maintainability and positions Nippon-Dynawave Packaging for long-term success."
John Carpenter
President, Nippon Dynawave Packaging Co
“We felt confident that MAJIQ would give us a proven solution with a seamless transition, while also saving cost. However, it was also the in-person training that changed the game for our team. Because of our tight timeline, the personalized support and deep industry expertise made all the difference.”
John Nelson
VP of Supply Chain/IT, Thunder Bay Pulp and Paper
“Elixir is powerful yet simpler to use than our previous system. We can complete tasks much faster—like shipping a load, assigning roles, and fixing mistakes. For instance, with our previous ERP, unshipping a load required a long process. Now, it only takes a few minutes. Elixir handles everything automatically, including documents and invoices. We also have more control—entering entities, changing routes, and managing everything ourselves without waiting. It’s made everything much smoother at the mill.”
John Nelson
VP of Supply Chain/IT, Thunder Bay Pulp and Paper
“MAJIQ is constantly adding functionality to do more for our business. We spend our time taking care of our customers, not managing the software.”
David Borosch
IT Project Manager, RYAM
"MAJIQ’s integrated software is designed to increase efficiency and save time. It gives us the visibility we need to deliver our products to the customer on time."
Lorri Davidson
Production Scheduler, RYAM
"We selected MAJIQ because we were looking for an advanced manufacturing execution solution that ensures future maintainability and positions Nippon-Dynawave Packaging for long-term success."
John Carpenter
President, Nippon Dynawave Packaging Co
“We felt confident that MAJIQ would give us a proven solution with a seamless transition, while also saving cost. However, it was also the in-person training that changed the game for our team. Because of our tight timeline, the personalized support and deep industry expertise made all the difference.”
John Nelson
VP of Supply Chain/IT, Thunder Bay Pulp and Paper
“Elixir is powerful yet simpler to use than our previous system. We can complete tasks much faster—like shipping a load, assigning roles, and fixing mistakes. For instance, with our previous ERP, unshipping a load required a long process. Now, it only takes a few minutes. Elixir handles everything automatically, including documents and invoices. We also have more control—entering entities, changing routes, and managing everything ourselves without waiting. It’s made everything much smoother at the mill.”
John Nelson
VP of Supply Chain/IT, Thunder Bay Pulp and Paper
“MAJIQ is constantly adding functionality to do more for our business. We spend our time taking care of our customers, not managing the software.”
David Borosch
IT Project Manager, RYAM
Our Journey
of Innovation and Growth
- 1981
MAJIQ founded in Redmond, WA
- 1985
First MAJIQ custom system installed
MAJIQ brings its first custom MES to the pulp and paper industry.
- 1996
Launch of MAJIQ Elixir MES
As part of a consortium of four companies, MAJIQ builds Elixir, a fully integrated order-to-cash system for roll, sheet, and bale production.
- 2010
Constellation Software acquires MAJIQ
Constellation Software identifies MAJIQ as the proven market leader for sales order processing and MES software dedicated to pulp and paper verticals in North American and abroad.
- 2014
Elixir TMS released
Fully integrated transportation management system solution added to Elixir.
- 2016
Launch of Elixir ON-THE-GO
A deeply integrated warehouse management application, designed for lift truck drivers, was added to Elixir.
- 2022
Cloud Integration
Elixir transitions to PaaS, fully operational on a customer hosted cloud infrastructure.
Discover why MAJIQ is a great place to work. We prioritize career growth, encourage innovation, and foster a collaborative culture.
Join MAJIQ and
Power the Future
of Pulp & Paper
MAJIQ’s customer success managers are primarily drawn from the pulp and paper industry. This knowledge allows them to provide tremendous value to our customers without wasting a lot of time in understanding situations. The average experience in the industry is over 15 years for these experts.
MAJIQ’s business analysts combine deep pulp and paper industry knowledge with strong analytical and systems integration skills. They work closely with our customers to understand business needs, define requirements, and help integrate MAJIQ’s Elixir platform into mill operations with minimal disruption. Our analysts are key to ensuring project success by aligning customer goals with system capabilities, facilitating effective implementations, and supporting user adoption. Like our project managers, MAJIQ’s business analysts have built their careers in the pulp and paper industry and bring a practical, results-driven approach to every engagement.
MAJIQ’s software team develops and maintains the best product in the industry: Elixir. We focus on business knowledge foremost without sacrificing technical excellence. The average tenure of the software development team is over 10 years with the company. Retention is extremely high and thus industry value created through experience is consistently available to our customers.
Looking to streamline your roll, sheet, and bale manufacturing process? We’re here to help!