LOCATION: Milwaukee, Wisconsin, USA

SUMMARY:
MAJIQ is a global leader in software for the pulp, paper, and nonwovens industry. MAJIQ’s industry knowledge, implementation track record, and software technology are unparalleled within the industry.

We are in search of an awesome IT Systems Engineer to support our users and customers at our office in Milwaukee, Wisconsin. If you’re looking for a great technical position and career with unlimited potential and want to work for an outstanding integrity-based company, then we are the company for you!

JOB RESPONSIBILITIES:

  • Deploy new systems and enhancements to existing systems, software, and operating systems
  • Assist in cost-benefit analyses for proposed systems to aid management in making implementation decisions
  • Conduct research on software and systems products to justify recommendations and to support purchasing efforts
  • Oversee new and existing equipment, hardware, and software upgrades
  • Develop, implement and maintain policies, procedures, and associated training plans for network and systems administration, usage, and disaster recovery
  • Build, maintain and follow Standard Operation Procedures
  • Configure systems and networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
  • Perform high-level root cause analysis for service interruption recovery and creating preventive measures
  • Troubleshoot and resolve hardware and software problems
  • Record and submit daily, accurate timecards in support of project invoicing/billing
  • Other duties and projects as required by the company


REQUIRED EXPERIENCE

  • B.S. degree in IT / CS / EE or equivalent with 5+ years working experience
  • Experience with writing complex PowerShell management scripts
  • Proven experience with systems planning, security principles, and IT management best practices
  • Expert knowledge of all Server and Workstation-class Windows platforms
  • Excellent software and network troubleshooting experience
  • Experience implementing and supporting all the following technologies:
    Microsoft Active Directory, Group Policy, File Server, Print Server
    DHCP, DNS (Public and Private)
    TCP/IP, SMTP, HTTP, HTTPS (IIS, Apache), SSL Certificates, VPN,
    Network Device Management (Switches, Routers, Firewalls),
    VMWare and/or Hyper-V Management and Implementation,
    NetApp Storage Management


ADDITIONAL QUALIFICATIONS

  • Exceptional documentation skills
  • Exceptional customer service skills
  • Ability to investigate, troubleshoot and resolve complicated technical issues
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Highly self-motivated and directed, with keen attention to detail
  • Proven analytical and creative problem-solving abilities
  • Excellent written, oral, and interpersonal communication skills
  • Ability to communicate ideas in both technical and user-friendly language
  • Ability to work within a diverse geographically-distributed team
  • Willing to adjust work schedule to accommodate business needs
  • Able to sit at a computer workstation for extended time periods and fully utilize the PC monitor, keyboard, mouse, and required programs

COMPENSATION

MAJIQ offers a competitive base salary, bonus potential, a full benefits package, and a great work environment.

RESUME SUBMITTAL

Please submit resume to jobs@majiq.com or check out the position on Linkedin Jobs.